Selling Consumer Products and Cosmetics Online

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By: Jacqui Jenskey, Principal Regulatory Affairs Consultant, email

On January 6, 2023, Health Canada added a document to their website called “Selling consumer products and cosmetics online: Information for online marketplaces and online sellers”. This document is directed to operators of online marketplaces or sellers of consumer products or cosmetics to Canadian consumers online. This applies regardless of where the operators are located in the world. The document is meant to be best practices to help increase the safety of products advertised, sold, or supplied online to Canadians.

The document applies to the online marketplacewhich is defined in the document as a type of online sales platform that facilitates e-commerce transactions between third-party sellers and consumers. Third-party sellers are defined as domestic and foreign parties that use online marketplaces (that are not their own) to advertise and sell their goods.

The Canada Consumer Product Safety Act (CCPSA) applies to you if you manufacture, package, label, test, import, advertise or sell/distribute consumer products to consumers in Canada.  A consumer product is defined as a “product, including its components, parts or accessories, that may reasonably be expected to be obtained by an individual to be used for non-commercial purposes, including for domestic, recreational and sports purposes, and includes its packaging”. Some product exemptions are listed in the definition including explosives, drugs, food, medical devices, and ammunition, all of which are regulated under other legislation.

Dell Tech will help you ensure your consumer products and cosmetics comply with the applicable regulations before you start selling them online to Canadians. We understand the vast array of regulatory requirements. We can classify your product and complete any necessary testing and registration, ensuring your product meets all necessary regulations prior to launch.

Reach out to Kim Samela at for more information.

Dell Tech Laboratories
Jacqui Jenskey
Principal Regulatory Affairs Consultant
519-858-5021 x 2028

Dell Tech has provided professional, confidential consulting services to the chemical specialty

industry in Canada, the USA, Europe, and Asia for the last 40 years.

Contact us today for more information.

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