Our Team

Dell Tech is proud of our dynamic team of Scientific Professionals. With over a hundred years of combined experience in the industry, our team will quickly and efficiently answer your regulatory and product safety questions.

Don’t have time to read through thousands of pages of Canadian Regulations? No worries, we’ve already done it for you. Contact us today.

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Jennifer MacDonald, MESc., PEng.

Jennifer is the President of Dell Tech Laboratories. Jennifer manages business operations, strategic planning and business expansion.

Prior to joining Dell Tech, Jennifer accumulated over 25 years’ experience in Engineering and Business. Most recently, she worked with WORLDiscoveries and Western University to commercialize Engineering Technologies and independently launched a packaged food company, securing angel investment and nation wide distribution.

Product Safety

Kirsten Alcock B.Sc.
Manager, Product Safety Group

Kirsten holds an Honors Bachelor of Science Degree in Biology (Zoology) from the University of Western Ontario. She is the Manager of the Product Safety Group at Dell Tech Laboratories Ltd, overseeing the team and all Safety Data Sheet authoring and consumer product label reviews. For her role as Manager, Kirsten is required to have in-depth familiarity with the various modes of Transportation (IATA, IMDG, TDG, DOT), GHS, OSHA and WHMIS and how these regulations impact PCP, DIN, NHP, Cosmetic and CFIA registered products.

Since joining the company in 1999, Kirsten has acquired several professional certificates in the field of hazard communication, has updated transportation certificates and continues to take various courses including more than 240 additional hours of hazard communication training through the Society for Chemical Hazard Communication (SCHC). Kirsten has been an active member in good standing with the society for more than 18 years. She currently sits on the Board of Directors for the SCHC.

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Ivy Tang B.S.c.
Product Safety Specialist
519.858.5021 ext 22043

Ivy is a Product Safety Specialist at Dell Tech and is proficient in Product Safety Consulting and authoring Safety Data Sheets.

Ivy joined Dell Tech in March of 2015 with experience in scientific research and technical writing at McGill University and Nature-Action Quebec. Ivy previously attended McGill University where she earned a Bachelor of Science, majoring in Environmental science and is a certified Environmental Professional in Training specializing in Environmental Management and Site Assessment and Reclamation.

Regulatory Affairs

Teri Dickinson B.S.c.
Manager, Regulatory Affairs Group

Teri is the Manager of the Regulatory Affairs Group at Dell Tech, overseeing product registration with Canadian regulatory agencies. Teri assists clients in the preparation of Canadian registration applications and works closely with each government agency to prepare complete registration packages and provide effective follow-up to ensure continued registration and product compliance.

Prior to joining Dell Tech in 2005, Teri was a Lab & Field Assistant with Agriculture and Agri-Food Canada and a Lab Technician with Labatt Brewing Company. Teri sits on the CSPA Antimicrobial committee, the CCTFA Drug/NHP Committee, and the CCSPA Registered Product Committee where she is co-chair. Teri has an Honours B.SC. from Laurentian University.

Laboratory Services

Joe McCarthy B.S.c.
Manager, Laboratory Services Group
Senior Regulatory Affairs Specialist

Joe is the Manager of the Laboratory Services Group at Dell Tech, overseeing all analytical testing and quality operations including ISO 17025. Joe also spearheads client regulatory compliance initiatives with Environment Canada (New Substance Notifications & Chemical Management Plan) and Health Canada (Trade Secret Applications & Natural Health Product Registrations).

Prior to joining Dell Tech in 2001, Joe worked in various manufacturing, quality and regulatory services. He serves on the Consumer Specialty Products Association (CSPA) Cleaning Products Executive Board and is a member of the Cleaning Products Division & Aerosol Products Division Committees. Joe has been a speaker at the CPSA annual meetings on GHS updates and the Cleaning Products Fundamentals Seminar. He has also been a speaker at the Southern Aerosols Technical Association Spring meeting presenting on Flammable Aerosol testing and GHS updates.

Joe holds a Bachelor of Science Degree (Chemistry & Environmental Science) from Western University and certificates for ISO 17025 Internal Auditor, GMP QA Compliance Auditing and 3rd Party Audit/Supplier Qualification.

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Dana Mladin B.S.c.
Laboratory Technician
Regulatory Affairs Specialist
519.858.5021 ext 22070

Dana Mladin is the Laboratory Technician for the Laboratory Services Group at Dell Tech. Dana also assists with Cosmetic Notifications and Consumer Chemical & Container Label reviews for the Regulatory Affairs Group.

Prior to joining Dell Tech in 2012 Dana…With over 15 years of experience in engineering and Quality Control Laboratory, Dana is responsible for all Laboratory testing. Dana holds a B.Sc. (Hons.) in Chemical Engineering from Politehnica University of Timișoara.

Administrative Support


Sheila Craig
Office Manager
519.858.5021 ext 22037

steven chambers
Stephen Chambers
Chairman of the Board

bob dell
Bob Dell